Privacy Policy

1. Information We Collect

We may collect personal information such as your name, email address, phone number, booking dates, guest details, payment-related information, and messages submitted through our website forms.

2. How We Use Your Information

We use your information to process bookings, respond to inquiries, provide customer support, improve our services, send booking updates, and manage guest communication.

3. Booking and Communication

Your contact details may be used to confirm reservations, provide check-in details, share updates, and respond to service-related questions before, during, or after your stay.

4. Payment Information

Payment details may be processed through secure third-party payment providers. We do not intentionally store full card details on our website unless required by an authorized and secure payment system.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and remember certain preferences. You may disable cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers only when required for booking management, payment processing, communication, or legal compliance.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary for booking records, legal requirements, business operations, and customer support.

9. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of external websites.

11. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest version.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact details available on our website.